The sizes (age) go up two year age ranges: 4-6, 6-8, 8-10 and 10-12. If your daughter is 5-6 I would recommend purchasing the 6-8 to get maximum wear out of the dress as you can continue to purchase sleeves for at least 18 months creating a huge range of styles and looks for all occasions and seasons. As I have had quite a high demand for age 2-4, I will be looking into this for the future collections.

Each item will have a description size sticker on clearly stating the sizes whether this be a dress or additional sleeves. For more information on how a specific item fits, call or email us and we will be able to assist further. If you place an order and the clothes do not fit, you can post them back to us for a full refund or exchange (you pay the returns postage).

Every item and every size that we have in stock is monitored; as stock gets lower there will be more ordered. Obviously there will be exclusive amounts in certain colours, fabrics etc and it will be made clear when there is limited stock. With certain promotions we will offer a pre-order service and it will be discounted on a first come first served basis. We always do our upmost to find the perfect pieces for your child so they are not disappointed.

You can make a purchase by visiting our shop page or by filling out the contact page and we will respond to you as soon as possible. Alternatively you can DM us on social media and pay via PayPal.

At the moment PayPal. On local deliveries cash can be taken and we are just setting up with card payment system.

We do ship overseas. For orders placed in the EU, delivery costs £15.00 and for worldwide orders, delivery costs £25. Please note that with most overseas orders we will require you to provide proof of your address for security purposes. We have used our current delivery service for numerous overseas orders and have found them to be very efficient.

As soon as you place an order you will receive an email to let you know we’ve received the order. Once we have made security checks through PayPal we will send another email to let you know that your order has been accepted and processed, this email will also give an estimated delivery time.

Unfortunately, at the moment we are only able to ship items to the address that your card is registered to, so if you have used a different delivery address we have to refund your order. Orders may also be refunded if PayPal indicate that the order may be fraudulent, to prevent this from happening please ensure all details are entered correctly.

We are proud of our quick delivery service. If you place an order it will be sent out the same day if it’s before 12pm with standard delivery. For specific delivery information please email us and we can send you a tracking code when your parcel has been given to our delivery service.

Unfortunately, at the moment you cannot order by phone, due to security restrictions.

We offer a full refund or exchange on items that are returned to us in 14 days, providing that the items are unworn and the tags are remaining.

Refunds will be made through PayPal or to your card as soon as we receive the goods and deem them to be in a suitable condition. We will send you an email as soon as we process the return. The refund should appear on your card in 5-10 working days.

If you require an exchange please call or email the above details to check that the size you require is in stock before posting the unworn items to us. Please indicate the size you require on the invoice included in your order. As soon as we receive the items we will process the exchange and post the alternative size to you using the same delivery method as your initial order.
Please note: We do not offer refunds or exchanges on sale items.

For more detailed information on our delivery and returns policy please click here.

This is very unlikely, however, if you have an item that you consider to be faulty, please post it to us and we will try to help. If an item has been returned to us with what we deem to be fair wear and tear it will immediately be returned to the customer. We will only be able to accept an item as faulty if the goods have been shipped to the customer in a damaged condition or if there has been a manufacturing fault. We can repair faulty goods or send them to the manufacturer for their assistance.

Please be assured that we consider all the information you share with us totally private and confidential. At no point will we share your personal information without your consent. Shopping with https://www.lolastarr.co.uk is as safe and secure as we can make it and we complete security checks on every order. If we receive any orders that we see as suspicious, it will be refunded instantly and the customer will be notified.

Please email us with any more questions you may have.